Shipping Policy

At World Market, we want every part of your shopping experience to feel simple and reliable — from discovering unique home collections to receiving your favorite pieces at your doorstep.

This Shipping Policy explains how we process, prepare, and deliver your orders, helping you understand what to expect after your purchase.

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Our Delivery Commitment

World Market brings together furniture, home décor, and specialty products inspired by styles from around the world.

To provide customers with a convenient shopping experience, orders may be fulfilled through our retail distribution network and trusted delivery partners.

Our goal is to:

✔ Carefully prepare every order before shipment
✔ Provide dependable delivery options
✔ Keep customers informed throughout the shipping process

We appreciate your understanding that larger home items and specialty products may require additional handling time to ensure they arrive safely.

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1. Order Processing & Shipping Costs

Every order is prepared with attention to detail before leaving our facility.

Order Processing Time:

Please allow:

2–5 business days

for order verification, preparation, packaging, and shipment arrangement.

During busy periods such as holidays, seasonal promotions, or high-volume shopping events, processing times may take slightly longer.

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Shipping Fees:

Shipping costs are calculated based on:

• Product type
• Order size and weight
• Delivery location
• Selected shipping method

Available shipping rates will be displayed during checkout before completing your purchase.

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2. Estimated Delivery Time

Delivery schedules may vary depending on product availability, destination, and shipping method.

Please note:

Estimated delivery times are provided as a guideline and are not guaranteed arrival dates.

Certain furniture, oversized items, or specialty products may require additional transit time.

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3. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please keep in mind:

• Tracking details may take 24–72 hours to become active after shipment
• Shipping updates may vary depending on the carrier
• Your package may continue moving even if tracking information is temporarily unchanged

If you have any concerns regarding your delivery status, our support team is happy to assist.

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4. Delivery Areas, Duties & Taxes

World Market currently supports shipping services based on available delivery locations.

For international orders:

• Customers may be responsible for applicable customs fees, duties, or local taxes
• Customs clearance requirements vary by country
• World Market is not responsible for delays caused by customs processing

Any additional charges imposed by local authorities are the responsibility of the customer.

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5. Order Changes & Cancellations

We begin preparing orders as quickly as possible to ensure timely delivery.

If you need to update your shipping information or request a cancellation, please contact our customer support team as soon as possible.

Please contact us within:

12 hours of placing your order

After an order has entered the fulfillment process, changes or cancellations may no longer be available.

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6. Damaged, Missing, or Lost Packages

We want your products to arrive safely and in excellent condition.

Damaged Items

If your order arrives damaged:

Please contact us within 72 hours of delivery and provide:

• Your order number
• Photos of the damaged product and packaging

Our team will review your request and provide an appropriate solution.

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Lost Packages

If your tracking information confirms that your package has been lost during transit:

Please contact our support team.

After verification with the shipping carrier, we will assist with the next steps, including replacement options when applicable.

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7. Contact Us

If you have any questions about shipping, delivery, or your order, our customer support team is here to help.

World Market

📍 Address:
6191 Sunrise Blvd
Citrus Heights, CA 95610
United States

📞 Phone:
(916) 725-6757

🌐 Website:
worldmarket.com

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Thank you for choosing World Market.

We’re proud to help you bring unique furniture, décor, and globally inspired pieces into your home — delivered with care from our store to your doorstep.